Our Services

Help Desk and Technical Support

Providing centralized technical support via phone, email or ticketing system. This usually includes Tier 1 (basic) and Tier 2 (advanced) troubleshooting for user issues

Network Monitoring and Maintenance

24/7 Monitoring: Proactive monitoring of all network devices (routers, switches, access points, firewalls) to detect errors, bottlenecks, or impending failures before they impact the business

Configuration Management: Maintaining and backing up current configurations for all switches and routers, ensuring quick recovery after hardware failure

Firmware and Patch Management: Regularly updating network device operating systems (firmware) to fix security vulnerabilities and ensure optimal performance

Strategic and Advisory Services

Vendor Management: Acting as the single point of contact for all third-party IT vendors

IT Strategy and Consulting: Providing long-term planning, budgeting, and advice on technology upgrades

Procurement Services: Assisting clients in purchasing, configuring, and deploying new systems